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I just want you to know how impressed we are with your salesman, your crew, and your technician. We were pleasantly surprised by the whole experience. Thank you!
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No, the system should fit your house. Buying a bigger unit than you need not only will cost you more up front, but it will actually make you less comfortable, cost you more on a monthly basis, and wear out more quickly because it will turn on and off too often to perform optimally. Equipment is engineered to fit specific spaces.
When choosing equipment, first consider what your house needs in terms of size. Then consider your budget in terms of this one-time expense versus the savings you will see on a monthly basis from now on. Finally, consider what additional features and equipment you desire to fit your comfort level. We install only the highest quality equipment available today.
Hopefully the company that installed your equipment did everything properly. If your system has worked fine for years and is now giving you trouble, then the problem may simply be age. Parts on older units wear out and their efficiency declines. These problems are likely to pop up during peak demand (summer for A/C, winter for heat), which causes real inconvenience.
We can usually fix your problems. There are times, though, in the life of every piece of equipment when it's better to do away with the old unit. To be honest, you will have to trust us if we tell you not to pay for repair. We are glad to give second opinions for free, and we do not mind you getting a second opinion regarding our recommendation.
Maybe. Dirty ducts can cause a number of problems, but not all duct cleaning processes are equal in their ability to clean.
Yes. Carbon monoxide (CO) is a colorless, odorless gas produced by incomplete combustion of fuels such as the gas and oil used in furnaces, heaters, and wood-burning stoves. If not detected early, CO is deadly. Thousands of Americans are treated for CO poisoning yearly (the symptoms are flu-like), and hundreds die needlessly.
• Keep use of kitchen, bathroom, and other fans to a minimum so heated air stays inside. They pull out a surprising amount of air, so turn them off when they have finished their job.• When your fireplace is not in use, close the dampers. If you use your fireplace regularly, you may want to upgrade to one that pulls less heat out of your house.
• Caulk and weather strip drafty doors and windows. You may want to install storm windows and doors.
• Keep use of kitchen, bathroom, and other fans to a minimum so heated air stays inside. They pull out a surprising amount of air, so turn them off when they have finished their job.• When your fireplace is not in use, close the dampers. If you use your fireplace regularly, you may want to upgrade to one that pulls less heat out of your house.
• Caulk and weather strip drafty doors and windows. You may want to install storm windows and doors.
HSPF stands for Heating Seasonal Performance Factor. The higher the number, the more efficient your heat pump.
British Thermal Unit (BTU) is a measurement of how much heat is expended. Your trained technician will tell you what equipment and how many BTUs are appropriate for your installation.


